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Increasing call volume prompts move to 12-person crew, ABC shift rotation
Two years after taking over what had been a county owned and operated ambulance service city leaders are reporting a continued learning curve, noting recent changes in staffing levels and shift schedules to better handle a surge in call totals.
With the fiscal year for the city’s fire-based EMS service ending Sept. 30, 2021, City Administrator Rick Melcher noted that the number of calls for…